Workflows / call-summary-qa · Gold

Reference answers (gold set)

Done: v1 picked · 180 rows
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Gold v1 proposed by Dvar · Review · 39 of 180 accepted · Dropped —

180 rows in gold v1 · 180 ready · 0 not ready

180

Rows

6

Topics

3

Languages

180 of 180

Verified

180 rows give a pass rate within ±7 points (95% confidence), with 10% spare.

Rows

A member can swap or drop a row.

Topics

Language

en 60
hi 60
Rows. One row per customer message in this version.
Customer messageTopicGroupScoreState
TRANSCRIPT: Agent (Rahul): Hello Rohan, Rahul from Policybazaar, this call is recorded for quality. You were looking at investment plans for your daughter's education? Customer (Rohan): Yes, she's 4. I can put aside about 1 lakh a year. Agent (Rahul): Sampada Life Wealth Plus is Savings and ULIP sales———
TRANSCRIPT: Agent (Rahul): Hello Meera, Rahul from Policybazaar, this call is recorded for quality. You were looking at investment plans for your daughter's education? Customer (Meera): Yes, she's 4. I can put aside about 1 lakh a year. Agent (Rahul): Sampada Life Wealth Plus is Savings and ULIP sales———
TRANSCRIPT: Agent (Rahul): Hello Aditya, Rahul from Policybazaar, this call is recorded for quality. You were looking at investment plans for your daughter's education? Customer (Aditya): Yes, she's 4. I can put aside about 1 lakh a year. Agent (Rahul): Sampada Life Wealth Plus iSavings and ULIP sales———
TRANSCRIPT: Agent (Rahul): Hello Karan, Rahul from Policybazaar, this call is recorded for quality. You were looking at investment plans for your daughter's education? Customer (Karan): Yes, she's 4. I can put aside about 1 lakh a year. Agent (Rahul): Sampada Life Wealth Plus is Savings and ULIP sales———
TRANSCRIPT: Agent (Rahul): Hello Vivek, Rahul from Policybazaar, this call is recorded for quality. You were looking at investment plans for your daughter's education? Customer (Vivek): Yes, she's 4. I can put aside about 1 lakh a year. Agent (Rahul): Sampada Life Wealth Plus is Savings and ULIP sales———
TRANSCRIPT: Agent (Rahul): Hello Sanjay, Rahul from Policybazaar, this call is recorded for quality. You were looking at investment plans for your daughter's education? Customer (Sanjay): Yes, she's 4. I can put aside about 1 lakh a year. Agent (Rahul): Sampada Life Wealth Plus iSavings and ULIP sales———
TRANSCRIPT: Agent (Rahul): Hello Ananya, Rahul from Policybazaar, this call is recorded for quality. You were looking at investment plans for your daughter's education? Customer (Ananya): Yes, she's 4. I can put aside about 1 lakh a year. Agent (Rahul): Sampada Life Wealth Plus iSavings and ULIP sales———
TRANSCRIPT: Agent (Rahul): Hello Nikhil, Rahul from Policybazaar, this call is recorded for quality. You were looking at investment plans for your daughter's education? Customer (Nikhil): Yes, she's 4. I can put aside about 1 lakh a year. Agent (Rahul): Sampada Life Wealth Plus iSavings and ULIP sales———
TRANSCRIPT: Agent (Rahul): Hello Farah, Rahul from Policybazaar, this call is recorded for quality. You were looking at investment plans for your daughter's education? Customer (Farah): Yes, she's 4. I can put aside about 1 lakh a year. Agent (Rahul): Sampada Life Wealth Plus is Savings and ULIP sales———
TRANSCRIPT: Agent (Rahul): Hello Tara, Rahul from Policybazaar, this call is recorded for quality. You were looking at investment plans for your daughter's education? Customer (Tara): Yes, she's 4. I can put aside about 1 lakh a year. Agent (Rahul): Sampada Life Wealth Plus is a Savings and ULIP sales———
Rows by topic and language
Row counts. How many rows each topic has in each language.
Topicenhihi-LatnAll
Term life sales10101030
Health sales and porting10101030
Savings and ULIP sales10101030
Motor renewals10101030
Claims support10101030
Policy service10101030
All606060180
Version history1 version
  • Gold v1 Proposed by Dvar · 20 Oct · Locked with rubric v1 · 180 of 180 verified
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