Workflows / call-summary-qa · Gold

Reference answers (gold set)

Done: v1 picked · 180 rows
Go to Compare

Gold v1 proposed by Dvar · Review · 39 of 180 accepted · Dropped —

180 rows in gold v1 · 180 ready · 0 not ready

180

Rows

6

Topics

3

Languages

180 of 180

Verified

180 rows give a pass rate within ±7 points (95% confidence), with 10% spare.

Rows

A member can swap or drop a row.

Topics

Language

en 60
hi 60
Rows. One row per customer message in this version.
Customer messageTopicGroupScoreState
TRANSCRIPT: Agent (Sameer): Hi Rohan, Sameer from Policybazaar, this call is recorded. Your car insurance with Suraksha General expires on 28 October. Customer (Rohan): Yes, I got the reminder. What's the renewal price? Agent (Sameer): Comprehensive cover with zero depreciation iMotor renewals———
TRANSCRIPT: Agent (Sameer): Hi Meera, Sameer from Policybazaar, this call is recorded. Your car insurance with Suraksha General expires on 28 October. Customer (Meera): Yes, I got the reminder. What's the renewal price? Agent (Sameer): Comprehensive cover with zero depreciation iMotor renewals———
TRANSCRIPT: Agent (Sameer): Hi Aditya, Sameer from Policybazaar, this call is recorded. Your car insurance with Suraksha General expires on 28 October. Customer (Aditya): Yes, I got the reminder. What's the renewal price? Agent (Sameer): Comprehensive cover with zero depreciationMotor renewals———
TRANSCRIPT: Agent (Sameer): Hi Karan, Sameer from Policybazaar, this call is recorded. Your car insurance with Suraksha General expires on 28 October. Customer (Karan): Yes, I got the reminder. What's the renewal price? Agent (Sameer): Comprehensive cover with zero depreciation iMotor renewals———
TRANSCRIPT: Agent (Sameer): Hi Vivek, Sameer from Policybazaar, this call is recorded. Your car insurance with Suraksha General expires on 28 October. Customer (Vivek): Yes, I got the reminder. What's the renewal price? Agent (Sameer): Comprehensive cover with zero depreciation iMotor renewals———
TRANSCRIPT: Agent (Sameer): Hi Sanjay, Sameer from Policybazaar, this call is recorded. Your car insurance with Suraksha General expires on 28 October. Customer (Sanjay): Yes, I got the reminder. What's the renewal price? Agent (Sameer): Comprehensive cover with zero depreciationMotor renewals—1.00Accepted Today's reply
TRANSCRIPT: Agent (Sameer): Hi Ananya, Sameer from Policybazaar, this call is recorded. Your car insurance with Suraksha General expires on 28 October. Customer (Ananya): Yes, I got the reminder. What's the renewal price? Agent (Sameer): Comprehensive cover with zero depreciationMotor renewals———
TRANSCRIPT: Agent (Sameer): Hi Nikhil, Sameer from Policybazaar, this call is recorded. Your car insurance with Suraksha General expires on 28 October. Customer (Nikhil): Yes, I got the reminder. What's the renewal price? Agent (Sameer): Comprehensive cover with zero depreciationMotor renewals———
TRANSCRIPT: Agent (Sameer): Hi Farah, Sameer from Policybazaar, this call is recorded. Your car insurance with Suraksha General expires on 28 October. Customer (Farah): Yes, I got the reminder. What's the renewal price? Agent (Sameer): Comprehensive cover with zero depreciation iMotor renewals———
TRANSCRIPT: Agent (Sameer): Hi Tara, Sameer from Policybazaar, this call is recorded. Your car insurance with Suraksha General expires on 28 October. Customer (Tara): Yes, I got the reminder. What's the renewal price? Agent (Sameer): Comprehensive cover with zero depreciation is Motor renewals———
Rows by topic and language
Row counts. How many rows each topic has in each language.
Topicenhihi-LatnAll
Term life sales10101030
Health sales and porting10101030
Savings and ULIP sales10101030
Motor renewals10101030
Claims support10101030
Policy service10101030
All606060180
Version history1 version
  • Gold v1 Proposed by Dvar · 20 Oct · Locked with rubric v1 · 180 of 180 verified
——