Workflows / call-summary-qa · Gold

Reference answers (gold set)

Done: v1 picked · 180 rows
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Gold v1 proposed by Dvar · Review · 39 of 180 accepted · Dropped —

180 rows in gold v1 · 180 ready · 0 not ready

180

Rows

6

Topics

3

Languages

180 of 180

Verified

180 rows give a pass rate within ±7 points (95% confidence), with 10% spare.

Rows

A member can swap or drop a row.

Topics

Language

en 60
hi 60
Rows. One row per customer message in this version.
Customer messageTopicGroupScoreState
TRANSCRIPT: Agent (Vikas): Hi Imran ji, Vikas from Policybazaar. Call record ho rahi hai. Aap apni health policy port karna chahti hain? Customer (Imran): Haan, abhi wali ka renewal ₹22,000 aa raha hai, bahut zyada hai. Agent (Vikas): Pichhle saal koi claim liya, ya koi bimari haHealth sales and porting———
TRANSCRIPT: Agent (Vikas): Hi Pooja ji, Vikas from Policybazaar. Call record ho rahi hai. Aap apni health policy port karna chahti hain? Customer (Pooja): Haan, abhi wali ka renewal ₹22,000 aa raha hai, bahut zyada hai. Agent (Vikas): Pichhle saal koi claim liya, ya koi bimari haHealth sales and porting———
TRANSCRIPT: Agent (Vikas): Hi Sneha ji, Vikas from Policybazaar. Call record ho rahi hai. Aap apni health policy port karna chahti hain? Customer (Sneha): Haan, abhi wali ka renewal ₹22,000 aa raha hai, bahut zyada hai. Agent (Vikas): Pichhle saal koi claim liya, ya koi bimari haHealth sales and porting—1.00Accepted Today's reply
TRANSCRIPT: Agent (Vikas): Hi Gurpreet ji, Vikas from Policybazaar. Call record ho rahi hai. Aap apni health policy port karna chahti hain? Customer (Gurpreet): Haan, abhi wali ka renewal ₹22,000 aa raha hai, bahut zyada hai. Agent (Vikas): Pichhle saal koi claim liya, ya koi bimHealth sales and porting———
TRANSCRIPT: Agent (Vikas): Hi Asha ji, Vikas from Policybazaar. Call record ho rahi hai. Aap apni health policy port karna chahti hain? Customer (Asha): Haan, abhi wali ka renewal ₹22,000 aa raha hai, bahut zyada hai. Agent (Vikas): Pichhle saal koi claim liya, ya koi bimari hai?Health sales and porting———
TRANSCRIPT: Agent (Vikas): Hi Rajesh ji, Vikas from Policybazaar. Call record ho rahi hai. Aap apni health policy port karna chahti hain? Customer (Rajesh): Haan, abhi wali ka renewal ₹22,000 aa raha hai, bahut zyada hai. Agent (Vikas): Pichhle saal koi claim liya, ya koi bimari Health sales and porting———
TRANSCRIPT: Agent (Vikas): Hi Neeraj ji, Vikas from Policybazaar. Call record ho rahi hai. Aap apni health policy port karna chahti hain? Customer (Neeraj): Haan, abhi wali ka renewal ₹22,000 aa raha hai, bahut zyada hai. Agent (Vikas): Pichhle saal koi claim liya, ya koi bimari Health sales and porting———
TRANSCRIPT: Agent (Vikas): Hi Shabana ji, Vikas from Policybazaar. Call record ho rahi hai. Aap apni health policy port karna chahti hain? Customer (Shabana): Haan, abhi wali ka renewal ₹22,000 aa raha hai, bahut zyada hai. Agent (Vikas): Pichhle saal koi claim liya, ya koi bimarHealth sales and porting———
TRANSCRIPT: Agent (Vikas): Hi Deepika ji, Vikas from Policybazaar. Call record ho rahi hai. Aap apni health policy port karna chahti hain? Customer (Deepika): Haan, abhi wali ka renewal ₹22,000 aa raha hai, bahut zyada hai. Agent (Vikas): Pichhle saal koi claim liya, ya koi bimarHealth sales and porting———
TRANSCRIPT: Agent (Vikas): Hi Manpreet ji, Vikas from Policybazaar. Call record ho rahi hai. Aap apni health policy port karna chahti hain? Customer (Manpreet): Haan, abhi wali ka renewal ₹22,000 aa raha hai, bahut zyada hai. Agent (Vikas): Pichhle saal koi claim liya, ya koi bimHealth sales and porting———
Rows by topic and language
Row counts. How many rows each topic has in each language.
Topicenhihi-LatnAll
Term life sales10101030
Health sales and porting10101030
Savings and ULIP sales10101030
Motor renewals10101030
Claims support10101030
Policy service10101030
All606060180
Version history1 version
  • Gold v1 Proposed by Dvar · 20 Oct · Locked with rubric v1 · 180 of 180 verified
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