Workflows / call-summary-qa · Gold

Reference answers (gold set)

Done: v1 picked · 180 rows

Gold v1 proposed by Dvar · Review · 39 of 180 accepted · Dropped —

180 rows in gold v1 · 180 ready · 0 not ready

180

Rows

6

Topics

3

Languages

180 of 180

Verified

180 rows give a pass rate within ±7 points (95% confidence), with 10% spare.

Rows

A member can swap or drop a row.

Topics

Language

en 60
hi 60
Rows. One row per customer message in this version.
Customer messageTopicGroupScoreState
TRANSCRIPT: Agent (Farhan): Hello Imran ji, Farhan from Policybazaar, call record ho rahi hai. Aapki car policy 12 din pehle expire ho gayi thi? Customer (Imran): Haan yaar, bhool gaya. Ab kya hoga? Agent (Farhan): Break-in case hai, toh pehle car ka video inspection hoga. App peMotor renewals———
TRANSCRIPT: Agent (Farhan): Hello Pooja ji, Farhan from Policybazaar, call record ho rahi hai. Aapki car policy 12 din pehle expire ho gayi thi? Customer (Pooja): Haan yaar, bhool gaya. Ab kya hoga? Agent (Farhan): Break-in case hai, toh pehle car ka video inspection hoga. App peMotor renewals———
TRANSCRIPT: Agent (Farhan): Hello Sneha ji, Farhan from Policybazaar, call record ho rahi hai. Aapki car policy 12 din pehle expire ho gayi thi? Customer (Sneha): Haan yaar, bhool gaya. Ab kya hoga? Agent (Farhan): Break-in case hai, toh pehle car ka video inspection hoga. App peMotor renewals———
TRANSCRIPT: Agent (Farhan): Hello Gurpreet ji, Farhan from Policybazaar, call record ho rahi hai. Aapki car policy 12 din pehle expire ho gayi thi? Customer (Gurpreet): Haan yaar, bhool gaya. Ab kya hoga? Agent (Farhan): Break-in case hai, toh pehle car ka video inspection hoga. Motor renewals———
TRANSCRIPT: Agent (Farhan): Hello Asha ji, Farhan from Policybazaar, call record ho rahi hai. Aapki car policy 12 din pehle expire ho gayi thi? Customer (Asha): Haan yaar, bhool gaya. Ab kya hoga? Agent (Farhan): Break-in case hai, toh pehle car ka video inspection hoga. App pe lMotor renewals———
TRANSCRIPT: Agent (Farhan): Hello Rajesh ji, Farhan from Policybazaar, call record ho rahi hai. Aapki car policy 12 din pehle expire ho gayi thi? Customer (Rajesh): Haan yaar, bhool gaya. Ab kya hoga? Agent (Farhan): Break-in case hai, toh pehle car ka video inspection hoga. App Motor renewals———
TRANSCRIPT: Agent (Farhan): Hello Neeraj ji, Farhan from Policybazaar, call record ho rahi hai. Aapki car policy 12 din pehle expire ho gayi thi? Customer (Neeraj): Haan yaar, bhool gaya. Ab kya hoga? Agent (Farhan): Break-in case hai, toh pehle car ka video inspection hoga. App Motor renewals———
TRANSCRIPT: Agent (Farhan): Hello Shabana ji, Farhan from Policybazaar, call record ho rahi hai. Aapki car policy 12 din pehle expire ho gayi thi? Customer (Shabana): Haan yaar, bhool gaya. Ab kya hoga? Agent (Farhan): Break-in case hai, toh pehle car ka video inspection hoga. ApMotor renewals—1.00Accepted Today's reply
TRANSCRIPT: Agent (Farhan): Hello Deepika ji, Farhan from Policybazaar, call record ho rahi hai. Aapki car policy 12 din pehle expire ho gayi thi? Customer (Deepika): Haan yaar, bhool gaya. Ab kya hoga? Agent (Farhan): Break-in case hai, toh pehle car ka video inspection hoga. ApMotor renewals———
TRANSCRIPT: Agent (Farhan): Hello Manpreet ji, Farhan from Policybazaar, call record ho rahi hai. Aapki car policy 12 din pehle expire ho gayi thi? Customer (Manpreet): Haan yaar, bhool gaya. Ab kya hoga? Agent (Farhan): Break-in case hai, toh pehle car ka video inspection hoga. Motor renewals———
Rows by topic and language
Row counts. How many rows each topic has in each language.
Topicenhihi-LatnAll
Term life sales10101030
Health sales and porting10101030
Savings and ULIP sales10101030
Motor renewals10101030
Claims support10101030
Policy service10101030
All606060180
Version history1 version
  • Gold v1 Proposed by Dvar · 20 Oct · Locked with rubric v1 · 180 of 180 verified
——