Workflows / call-summary-qa · Traffic

Traffic

Done: 180 conversations · synthetic benchmark
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Synthetic benchmark traffic for this demo. In production, personal data is masked and stays in your cloud.

Workflow contextSummaries of insurance sales and service calls (term, health, savings and ULIP, motor, claims, service) in English, Hindi and Hinglish, for QA: outcome, products, disclosures, mis-selling and data-leakage flags, next step. The calls are synthetic, written for the demo; the summaries are real model calls (run B-20261022-174852).
Workflow
call-summary-qa
Captured
SDK
Description
Summaries of insurance sales and service calls (term, health, savings and ULIP, motor, claims, service) in English, Hindi and Hinglish, for QA: outcome, products, disclosures, mis-selling and data-leakage flags, next step. The calls are synthetic, written for the demo; the summaries are real model calls (run B-20261022-174852).

180

Traces

₹93.60

LLM cost

₹0.520

Cost per conversation

8.4 s

Median latencyHalf of the replies are faster than this.

26.8 s

p99 latency99 of 100 replies are faster than this.

0.0%

Errors

Topics

6 topics · updated 22 Oct, 11:56 pm · click a topic to filter

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Showing 180 of 180 · newest first
Traces. One row per trace.
TimeTraceInputTopicStepsLatencyCost
19 Oct, 5:16 amf5befb34Renewal reminder, expired auto-debit, address change · Haan, auto-debit laga hua hai na?Policy service—5.7 s₹0.381
19 Oct, 5:07 am11505aefClaim delay, customer threatens the ombudsman · My father's hospital claim was filed 18 days ago and nobody tells me anything.Claims support—8.0 s₹0.478
19 Oct, 4:55 am2c011027Bike renewal, OTP read out on the call · हाँ जी, रिन्यू करना है।Motor renewals—8.4 s₹0.472
19 Oct, 4:03 am8ee4e3beTerm plan, BP medicine not to be declared · हाँ जी, मैंने टर्म इंश्योरेंस के लिए फ़ॉर्म भरा था।Term life sales—8.7 s₹0.573
19 Oct, 3:28 amecae20c0Term plan, ₹1 crore cover, price objection · Yes. I filled a form for term insurance yesterday.Term life sales—9.4 s₹0.672
19 Oct, 2:42 amd30faf20ULIP vs FD, "pakka 15%" · Haan, FD mein 7% hi milta hai. Mahine ka 5,000 daal sakti hoon.Savings and ULIP sales—9.1 s₹0.617
19 Oct, 1:43 am7b44e36aLapsed car policy, break-in inspection · Haan yaar, bhool gaya. Ab kya hoga?Motor renewals—7.3 s₹0.476
19 Oct, 1:29 amd10cfa41Claim delay, customer threatens the ombudsman · My father's hospital claim was filed 18 days ago and nobody tells me anything.Claims support—7.5 s₹0.381
19 Oct, 1:25 am7210d7f5Health plan for two, budget objection · हाँ, 15 लाख का कवर चाहिए था, पर बजट कम है।Health sales and porting—10.1 s₹0.600
19 Oct, 1:23 amd1864c87Car renewal with zero depreciation · Yes, I got the reminder. What's the renewal price?Motor renewals—7.7 s₹0.513
19 Oct, 1:22 am33399dacCar renewal with zero depreciation · Yes, I got the reminder. What's the renewal price?Motor renewals—10.0 s₹0.571
19 Oct, 1:20 ama0db5329Health plan for two, budget objection · हाँ, 15 लाख का कवर चाहिए था, पर बजट कम है।Health sales and porting—8.1 s₹0.597
19 Oct, 1:14 am79395534Claim delay, customer threatens the ombudsman · My father's hospital claim was filed 18 days ago and nobody tells me anything.Claims support—8.4 s₹0.489
19 Oct, 1:02 am8dfe72d1Term plan, personal cashback offered · Haan, 1 crore ka cover dekh raha tha, budget tight hai.Term life sales—9.4 s₹0.616
18 Oct, 11:53 pm8c343ba9Bike renewal, OTP read out on the call · हाँ जी, रिन्यू करना है।Motor renewals—7.7 s₹0.492
18 Oct, 11:31 pmd9e5a4caHealth policy port, "rate ends tonight" · Haan, abhi wali ka renewal ₹22,000 aa raha hai, bahut zyada hai.Health sales and porting—8.8 s₹0.635
18 Oct, 8:36 pm1415f04aFamily floater, mother's diabetes "covered from day one" · Yes, me, my husband and my mother. She's 62 and diabetic.Health sales and porting—10.7 s₹0.625
18 Oct, 8:29 pm16c2cc63Bike renewal, OTP read out on the call · हाँ जी, रिन्यू करना है।Motor renewals—7.6 s₹0.458
18 Oct, 8:09 pm3f83039cCashless held at the hospital · मेरे पति अस्पताल में भर्ती हैं, कैशलेस मना कर दिया गया। अस्पताल कह रहा है ₹65,000 जमा करो।Claims support—7.4 s₹0.403
18 Oct, 8:08 pm7f1b594aULIP for child education, "guaranteed 12%" · Yes, she's 4. I can put aside about 1 lakh a year.Savings and ULIP sales—8.6 s₹0.575
18 Oct, 7:58 pm229c1a3fULIP vs FD, "pakka 15%" · Haan, FD mein 7% hi milta hai. Mahine ka 5,000 daal sakti hoon.Savings and ULIP sales—9.5 s₹0.632
18 Oct, 7:53 pm0a21ff9eHealth policy port, "rate ends tonight" · Haan, abhi wali ka renewal ₹22,000 aa raha hai, bahut zyada hai.Health sales and porting—9.3 s₹0.667
18 Oct, 7:50 pm1fcaeb56Cancellation in free-look, talked out of it · मुझे 12 दिन पहले मिली ULIP पॉलिसी कैंसल करनी है। मुझे यह समझ नहीं आई।Policy service—8.0 s₹0.493
18 Oct, 7:42 pmbe57d1d0Term plan, BP medicine not to be declared · हाँ जी, मैंने टर्म इंश्योरेंस के लिए फ़ॉर्म भरा था।Term life sales—8.8 s₹0.605
18 Oct, 6:02 pm0166668bCancellation in free-look, talked out of it · मुझे 12 दिन पहले मिली ULIP पॉलिसी कैंसल करनी है। मुझे यह समझ नहीं आई।Policy service—7.7 s₹0.512
18 Oct, 5:51 pm85fe2746Bike renewal, OTP read out on the call · हाँ जी, रिन्यू करना है।Motor renewals—7.5 s₹0.418
18 Oct, 4:35 pmc104e2dePaid five weeks ago, no policy document · I paid for a health policy 5 weeks ago and still have no policy document. I'm basically uninsured.Policy service—6.8 s₹0.426
18 Oct, 4:34 pmdfa375dfLapsed car policy, break-in inspection · Haan yaar, bhool gaya. Ab kya hoga?Motor renewals—5.8 s₹0.378
18 Oct, 3:45 pm0bcb6cb6ULIP vs FD, "pakka 15%" · Haan, FD mein 7% hi milta hai. Mahine ka 5,000 daal sakti hoon.Savings and ULIP sales—10.0 s₹0.617
18 Oct, 3:41 pmd15876fdLapsed car policy, break-in inspection · Haan yaar, bhool gaya. Ab kya hoga?Motor renewals—6.6 s₹0.438
18 Oct, 2:44 pmb65ab972Cancellation in free-look, talked out of it · मुझे 12 दिन पहले मिली ULIP पॉलिसी कैंसल करनी है। मुझे यह समझ नहीं आई।Policy service—8.0 s₹0.482
18 Oct, 1:51 pmcada9775Term plan, BP medicine not to be declared · हाँ जी, मैंने टर्म इंश्योरेंस के लिए फ़ॉर्म भरा था।Term life sales—8.8 s₹0.618
18 Oct, 1:37 pmfe03faedULIP for child education, "guaranteed 12%" · Yes, she's 4. I can put aside about 1 lakh a year.Savings and ULIP sales—8.9 s₹0.554
18 Oct, 12:55 pm15c446a5Claim delay, customer threatens the ombudsman · My father's hospital claim was filed 18 days ago and nobody tells me anything.Claims support—8.2 s₹0.468
18 Oct, 12:42 pm1baee8f1Term plan, personal cashback offered · Haan, 1 crore ka cover dekh raha tha, budget tight hai.Term life sales—9.7 s₹0.639
18 Oct, 12:09 pmafc59dacRenewal reminder, expired auto-debit, address change · Haan, auto-debit laga hua hai na?Policy service—5.8 s₹0.394
18 Oct, 11:41 am1a321904Term plan, ₹1 crore cover, price objection · Yes. I filled a form for term insurance yesterday.Term life sales—10.3 s₹0.549
18 Oct, 11:26 am785ebd3aULIP vs FD, "pakka 15%" · Haan, FD mein 7% hi milta hai. Mahine ka 5,000 daal sakti hoon.Savings and ULIP sales—9.8 s₹0.620
18 Oct, 10:19 amdd2f268aTerm plan, personal cashback offered · Haan, 1 crore ka cover dekh raha tha, budget tight hai.Term life sales—9.4 s₹0.621
18 Oct, 10:03 am7578a5fdCar renewal with zero depreciation · Yes, I got the reminder. What's the renewal price?Motor renewals—7.4 s₹0.504
18 Oct, 10:01 am72c059d0Guaranteed income plan, explained correctly · हाँ, मुझे बाज़ार का जोखिम नहीं चाहिए। साल का 2 लाख डाल सकता हूँ।Savings and ULIP sales—7.3 s₹0.490
18 Oct, 9:38 am9aa26b7eClaim approved, card CVV asked for the refund · Achha! Kitna aaya?Claims support—24.0 s₹0.388
18 Oct, 9:36 am300dad75Guaranteed income plan, explained correctly · हाँ, मुझे बाज़ार का जोखिम नहीं चाहिए। साल का 2 लाख डाल सकता हूँ।Savings and ULIP sales—7.9 s₹0.507
18 Oct, 9:34 am593d6c78ULIP for child education, "guaranteed 12%" · Yes, she's 4. I can put aside about 1 lakh a year.Savings and ULIP sales—7.1 s₹0.452
18 Oct, 9:30 am13832f50Lapsed car policy, break-in inspection · Haan yaar, bhool gaya. Ab kya hoga?Motor renewals—10.3 s₹0.434
18 Oct, 9:16 am3966dbc9Claim approved, card CVV asked for the refund · Achha! Kitna aaya?Claims support—34.4 s₹0.423
18 Oct, 9:10 amd74b59cbULIP for child education, "guaranteed 12%" · Yes, she's 4. I can put aside about 1 lakh a year.Savings and ULIP sales—8.4 s₹0.582
18 Oct, 8:57 am50aec205Claim approved, card CVV asked for the refund · Achha! Kitna aaya?Claims support—5.6 s₹0.358
18 Oct, 8:26 am997a842cHealth plan for two, budget objection · हाँ, 15 लाख का कवर चाहिए था, पर बजट कम है।Health sales and porting—7.1 s₹0.515
18 Oct, 8:23 amabc87cf2Family floater, mother's diabetes "covered from day one" · Yes, me, my husband and my mother. She's 62 and diabetic.Health sales and porting—10.2 s₹0.643
18 Oct, 8:20 amfb2f7d40Health plan for two, budget objection · हाँ, 15 लाख का कवर चाहिए था, पर बजट कम है।Health sales and porting—12.7 s₹0.586
18 Oct, 8:07 amc344aef8ULIP vs FD, "pakka 15%" · Haan, FD mein 7% hi milta hai. Mahine ka 5,000 daal sakti hoon.Savings and ULIP sales—8.8 s₹0.622
18 Oct, 7:50 am0a013ffeBike renewal, OTP read out on the call · हाँ जी, रिन्यू करना है।Motor renewals—7.4 s₹0.347
18 Oct, 7:47 amaabe4b1fULIP for child education, "guaranteed 12%" · Yes, she's 4. I can put aside about 1 lakh a year.Savings and ULIP sales—7.4 s₹0.477
18 Oct, 7:15 am25c9b1baTerm plan, personal cashback offered · Haan, 1 crore ka cover dekh raha tha, budget tight hai.Term life sales—8.4 s₹0.643
18 Oct, 6:56 amef09bf22Cashless held at the hospital · मेरे पति अस्पताल में भर्ती हैं, कैशलेस मना कर दिया गया। अस्पताल कह रहा है ₹65,000 जमा करो।Claims support—10.1 s₹0.418
18 Oct, 6:31 ambe299d4fULIP for child education, "guaranteed 12%" · Yes, she's 4. I can put aside about 1 lakh a year.Savings and ULIP sales—9.2 s₹0.613
18 Oct, 6:22 amf01c26f2Claim delay, customer threatens the ombudsman · My father's hospital claim was filed 18 days ago and nobody tells me anything.Claims support—8.6 s₹0.480
18 Oct, 6:08 amfbe8aeb9Paid five weeks ago, no policy document · I paid for a health policy 5 weeks ago and still have no policy document. I'm basically uninsured.Policy service—6.7 s₹0.455
18 Oct, 5:56 am651202afULIP vs FD, "pakka 15%" · Haan, FD mein 7% hi milta hai. Mahine ka 5,000 daal sakti hoon.Savings and ULIP sales—10.8 s₹0.623
18 Oct, 5:46 am9438953bPaid five weeks ago, no policy document · I paid for a health policy 5 weeks ago and still have no policy document. I'm basically uninsured.Policy service—6.2 s₹0.447
18 Oct, 5:33 ama1acf22fULIP for child education, "guaranteed 12%" · Yes, she's 4. I can put aside about 1 lakh a year.Savings and ULIP sales—9.7 s₹0.644
18 Oct, 5:29 ame54a5e89Health policy port, "rate ends tonight" · Haan, abhi wali ka renewal ₹22,000 aa raha hai, bahut zyada hai.Health sales and porting—11.2 s₹0.683
18 Oct, 4:46 am2425e5f5Bike renewal, OTP read out on the call · हाँ जी, रिन्यू करना है।Motor renewals—7.8 s₹0.464
18 Oct, 3:53 amcb382d5cFamily floater, mother's diabetes "covered from day one" · Yes, me, my husband and my mother. She's 62 and diabetic.Health sales and porting—10.0 s₹0.625
18 Oct, 3:39 am8e692152Claim approved, card CVV asked for the refund · Achha! Kitna aaya?Claims support—6.8 s₹0.399
18 Oct, 1:44 amc5dc80cdTerm plan, BP medicine not to be declared · हाँ जी, मैंने टर्म इंश्योरेंस के लिए फ़ॉर्म भरा था।Term life sales—10.4 s₹0.631
18 Oct, 1:28 ambd0a52e5Paid five weeks ago, no policy document · I paid for a health policy 5 weeks ago and still have no policy document. I'm basically uninsured.Policy service—7.7 s₹0.441
18 Oct, 1:26 amade74f9bTerm plan, BP medicine not to be declared · हाँ जी, मैंने टर्म इंश्योरेंस के लिए फ़ॉर्म भरा था।Term life sales—9.1 s₹0.617
18 Oct, 1:22 am25529584Health policy port, "rate ends tonight" · Haan, abhi wali ka renewal ₹22,000 aa raha hai, bahut zyada hai.Health sales and porting—9.5 s₹0.605
18 Oct, 1:17 am367974c1Cashless held at the hospital · मेरे पति अस्पताल में भर्ती हैं, कैशलेस मना कर दिया गया। अस्पताल कह रहा है ₹65,000 जमा करो।Claims support—13.0 s₹0.415
18 Oct, 12:36 am004b438eClaim delay, customer threatens the ombudsman · My father's hospital claim was filed 18 days ago and nobody tells me anything.Claims support—5.6 s₹0.407
17 Oct, 11:59 pmb75fc111Claim approved, card CVV asked for the refund · Achha! Kitna aaya?Claims support—6.9 s₹0.411
17 Oct, 11:17 pme1e01c53Term plan, ₹1 crore cover, price objection · Yes. I filled a form for term insurance yesterday.Term life sales—11.0 s₹0.645
17 Oct, 9:56 pmc4d87aacTerm plan, BP medicine not to be declared · हाँ जी, मैंने टर्म इंश्योरेंस के लिए फ़ॉर्म भरा था।Term life sales—8.1 s₹0.624
17 Oct, 8:08 pm75d6c9d8ULIP vs FD, "pakka 15%" · Haan, FD mein 7% hi milta hai. Mahine ka 5,000 daal sakti hoon.Savings and ULIP sales—9.7 s₹0.620
17 Oct, 8:03 pm103167d5Paid five weeks ago, no policy document · I paid for a health policy 5 weeks ago and still have no policy document. I'm basically uninsured.Policy service—16.6 s₹0.351
17 Oct, 7:59 pm74ac6be4Health plan for two, budget objection · हाँ, 15 लाख का कवर चाहिए था, पर बजट कम है।Health sales and porting—8.5 s₹0.581
17 Oct, 7:52 pm738b14afCashless held at the hospital · मेरे पति अस्पताल में भर्ती हैं, कैशलेस मना कर दिया गया। अस्पताल कह रहा है ₹65,000 जमा करो।Claims support—8.3 s₹0.397
17 Oct, 7:17 pm1a3ce770Renewal reminder, expired auto-debit, address change · Haan, auto-debit laga hua hai na?Policy service—7.3 s₹0.395
17 Oct, 7:14 pm925f0548Guaranteed income plan, explained correctly · हाँ, मुझे बाज़ार का जोखिम नहीं चाहिए। साल का 2 लाख डाल सकता हूँ।Savings and ULIP sales—8.1 s₹0.428
17 Oct, 6:43 pm7eea4cadCashless held at the hospital · मेरे पति अस्पताल में भर्ती हैं, कैशलेस मना कर दिया गया। अस्पताल कह रहा है ₹65,000 जमा करो।Claims support—8.7 s₹0.391
17 Oct, 6:32 pm6fa1d143Cancellation in free-look, talked out of it · मुझे 12 दिन पहले मिली ULIP पॉलिसी कैंसल करनी है। मुझे यह समझ नहीं आई।Policy service—7.9 s₹0.495
17 Oct, 6:28 pmada02797ULIP vs FD, "pakka 15%" · Haan, FD mein 7% hi milta hai. Mahine ka 5,000 daal sakti hoon.Savings and ULIP sales—21.8 s₹0.616
17 Oct, 6:16 pm8293a6d3Term plan, personal cashback offered · Haan, 1 crore ka cover dekh raha tha, budget tight hai.Term life sales—8.9 s₹0.586
17 Oct, 5:08 pm074a2219Cancellation in free-look, talked out of it · मुझे 12 दिन पहले मिली ULIP पॉलिसी कैंसल करनी है। मुझे यह समझ नहीं आई।Policy service—7.6 s₹0.504
17 Oct, 4:33 pmb594112eTerm plan, ₹1 crore cover, price objection · Yes. I filled a form for term insurance yesterday.Term life sales—11.3 s₹0.711
17 Oct, 4:26 pmb8922275Guaranteed income plan, explained correctly · हाँ, मुझे बाज़ार का जोखिम नहीं चाहिए। साल का 2 लाख डाल सकता हूँ।Savings and ULIP sales—9.2 s₹0.573
17 Oct, 4:17 pme17b1dbfRenewal reminder, expired auto-debit, address change · Haan, auto-debit laga hua hai na?Policy service—7.0 s₹0.384
17 Oct, 3:16 pm2bab85b6Health policy port, "rate ends tonight" · Haan, abhi wali ka renewal ₹22,000 aa raha hai, bahut zyada hai.Health sales and porting—9.9 s₹0.619
17 Oct, 2:57 pm98c12235Health policy port, "rate ends tonight" · Haan, abhi wali ka renewal ₹22,000 aa raha hai, bahut zyada hai.Health sales and porting—9.5 s₹0.680
17 Oct, 12:59 pm7166a4a4Family floater, mother's diabetes "covered from day one" · Yes, me, my husband and my mother. She's 62 and diabetic.Health sales and porting—8.9 s₹0.620
17 Oct, 11:27 amec580ffbHealth plan for two, budget objection · हाँ, 15 लाख का कवर चाहिए था, पर बजट कम है।Health sales and porting—8.7 s₹0.600
17 Oct, 11:24 ambed6f44dTerm plan, personal cashback offered · Haan, 1 crore ka cover dekh raha tha, budget tight hai.Term life sales—9.2 s₹0.596
17 Oct, 11:04 ame45ead92Cancellation in free-look, talked out of it · मुझे 12 दिन पहले मिली ULIP पॉलिसी कैंसल करनी है। मुझे यह समझ नहीं आई।Policy service—7.9 s₹0.508
17 Oct, 10:44 am8903ec37Term plan, ₹1 crore cover, price objection · Yes. I filled a form for term insurance yesterday.Term life sales—7.7 s₹0.619
17 Oct, 9:32 amcd9715ebClaim approved, card CVV asked for the refund · Achha! Kitna aaya?Claims support—8.2 s₹0.404
17 Oct, 9:21 am81420417Cashless held at the hospital · मेरे पति अस्पताल में भर्ती हैं, कैशलेस मना कर दिया गया। अस्पताल कह रहा है ₹65,000 जमा करो।Claims support—5.9 s₹0.395
17 Oct, 8:39 am4325e9b8Lapsed car policy, break-in inspection · Haan yaar, bhool gaya. Ab kya hoga?Motor renewals—7.0 s₹0.438
17 Oct, 7:34 am1fa32823Lapsed car policy, break-in inspection · Haan yaar, bhool gaya. Ab kya hoga?Motor renewals—8.0 s₹0.398
17 Oct, 7:31 am7749b7a2Family floater, mother's diabetes "covered from day one" · Yes, me, my husband and my mother. She's 62 and diabetic.Health sales and porting—8.5 s₹0.620
17 Oct, 7:28 am88301ff0Paid five weeks ago, no policy document · I paid for a health policy 5 weeks ago and still have no policy document. I'm basically uninsured.Policy service—9.7 s₹0.428
17 Oct, 7:01 am211d6df2Lapsed car policy, break-in inspection · Haan yaar, bhool gaya. Ab kya hoga?Motor renewals—7.7 s₹0.404
17 Oct, 6:33 am1570d24fCancellation in free-look, talked out of it · मुझे 12 दिन पहले मिली ULIP पॉलिसी कैंसल करनी है। मुझे यह समझ नहीं आई।Policy service—7.8 s₹0.498
17 Oct, 5:51 ame5a4c11dClaim approved, card CVV asked for the refund · Achha! Kitna aaya?Claims support—19.2 s₹0.414
17 Oct, 5:43 ambfa51321Claim delay, customer threatens the ombudsman · My father's hospital claim was filed 18 days ago and nobody tells me anything.Claims support—7.2 s₹0.482
17 Oct, 5:00 am53f3a7fbLapsed car policy, break-in inspection · Haan yaar, bhool gaya. Ab kya hoga?Motor renewals—7.3 s₹0.462
17 Oct, 4:56 am3e2190aeTerm plan, ₹1 crore cover, price objection · Yes. I filled a form for term insurance yesterday.Term life sales—10.3 s₹0.609
17 Oct, 4:29 amf6b30a17Claim delay, customer threatens the ombudsman · My father's hospital claim was filed 18 days ago and nobody tells me anything.Claims support—5.3 s₹0.387
17 Oct, 4:01 am879a73eaULIP for child education, "guaranteed 12%" · Yes, she's 4. I can put aside about 1 lakh a year.Savings and ULIP sales—9.6 s₹0.638
17 Oct, 4:01 am8cc531f7Guaranteed income plan, explained correctly · हाँ, मुझे बाज़ार का जोखिम नहीं चाहिए। साल का 2 लाख डाल सकता हूँ।Savings and ULIP sales—8.1 s₹0.495
17 Oct, 2:41 amc556147aPaid five weeks ago, no policy document · I paid for a health policy 5 weeks ago and still have no policy document. I'm basically uninsured.Policy service—6.8 s₹0.443
17 Oct, 2:11 am67b7e34eGuaranteed income plan, explained correctly · हाँ, मुझे बाज़ार का जोखिम नहीं चाहिए। साल का 2 लाख डाल सकता हूँ।Savings and ULIP sales—8.7 s₹0.502
17 Oct, 2:09 am852a1244Lapsed car policy, break-in inspection · Haan yaar, bhool gaya. Ab kya hoga?Motor renewals—7.3 s₹0.429
17 Oct, 1:04 am87d3d9f8Guaranteed income plan, explained correctly · हाँ, मुझे बाज़ार का जोखिम नहीं चाहिए। साल का 2 लाख डाल सकता हूँ।Savings and ULIP sales—10.7 s₹0.510
17 Oct, 12:48 am462749c9Cashless held at the hospital · मेरे पति अस्पताल में भर्ती हैं, कैशलेस मना कर दिया गया। अस्पताल कह रहा है ₹65,000 जमा करो।Claims support—7.1 s₹0.379
17 Oct, 12:24 ame6c77d9cBike renewal, OTP read out on the call · हाँ जी, रिन्यू करना है।Motor renewals—7.8 s₹0.422
17 Oct, 12:19 ama102fb18Health policy port, "rate ends tonight" · Haan, abhi wali ka renewal ₹22,000 aa raha hai, bahut zyada hai.Health sales and porting—9.2 s₹0.617
16 Oct, 11:41 pm92cec303Car renewal with zero depreciation · Yes, I got the reminder. What's the renewal price?Motor renewals—8.0 s₹0.558
16 Oct, 11:36 pm0134ad81Renewal reminder, expired auto-debit, address change · Haan, auto-debit laga hua hai na?Policy service—6.5 s₹0.389
16 Oct, 11:23 pmfa022b2fCancellation in free-look, talked out of it · मुझे 12 दिन पहले मिली ULIP पॉलिसी कैंसल करनी है। मुझे यह समझ नहीं आई।Policy service—8.6 s₹0.493
16 Oct, 11:09 pm872e4ca5ULIP for child education, "guaranteed 12%" · Yes, she's 4. I can put aside about 1 lakh a year.Savings and ULIP sales—8.6 s₹0.569
16 Oct, 11:00 pm4c66d6d8Health policy port, "rate ends tonight" · Haan, abhi wali ka renewal ₹22,000 aa raha hai, bahut zyada hai.Health sales and porting—8.8 s₹0.629
16 Oct, 10:58 pm812494c0Car renewal with zero depreciation · Yes, I got the reminder. What's the renewal price?Motor renewals—7.9 s₹0.505
16 Oct, 10:46 pm685567fcCancellation in free-look, talked out of it · मुझे 12 दिन पहले मिली ULIP पॉलिसी कैंसल करनी है। मुझे यह समझ नहीं आई।Policy service—8.1 s₹0.495
16 Oct, 10:44 pm4e8e9856Guaranteed income plan, explained correctly · हाँ, मुझे बाज़ार का जोखिम नहीं चाहिए। साल का 2 लाख डाल सकता हूँ।Savings and ULIP sales—7.6 s₹0.503
16 Oct, 10:40 pmfa3ae0a0Family floater, mother's diabetes "covered from day one" · Yes, me, my husband and my mother. She's 62 and diabetic.Health sales and porting—8.4 s₹0.603
16 Oct, 10:26 pmf972e9d8Renewal reminder, expired auto-debit, address change · Haan, auto-debit laga hua hai na?Policy service—6.9 s₹0.394
16 Oct, 10:07 pma1bc97deULIP vs FD, "pakka 15%" · Haan, FD mein 7% hi milta hai. Mahine ka 5,000 daal sakti hoon.Savings and ULIP sales—9.7 s₹0.608
16 Oct, 8:17 pm28d9066eLapsed car policy, break-in inspection · Haan yaar, bhool gaya. Ab kya hoga?Motor renewals—7.4 s₹0.492
16 Oct, 7:54 pm366c1cdfHealth plan for two, budget objection · हाँ, 15 लाख का कवर चाहिए था, पर बजट कम है।Health sales and porting—8.5 s₹0.567
16 Oct, 7:28 pm260efdcdCar renewal with zero depreciation · Yes, I got the reminder. What's the renewal price?Motor renewals—12.8 s₹0.565
16 Oct, 7:23 pm2782ecbfCar renewal with zero depreciation · Yes, I got the reminder. What's the renewal price?Motor renewals—7.6 s₹0.496
16 Oct, 7:16 pmc05e69d7Renewal reminder, expired auto-debit, address change · Haan, auto-debit laga hua hai na?Policy service—7.2 s₹0.436
16 Oct, 6:56 pm96cd0d66Bike renewal, OTP read out on the call · हाँ जी, रिन्यू करना है।Motor renewals—7.3 s₹0.470
16 Oct, 6:48 pm27f7f800ULIP for child education, "guaranteed 12%" · Yes, she's 4. I can put aside about 1 lakh a year.Savings and ULIP sales—10.1 s₹0.623
16 Oct, 6:22 pm7c435246Paid five weeks ago, no policy document · I paid for a health policy 5 weeks ago and still have no policy document. I'm basically uninsured.Policy service—7.2 s₹0.412
16 Oct, 6:19 pma9985e23Family floater, mother's diabetes "covered from day one" · Yes, me, my husband and my mother. She's 62 and diabetic.Health sales and porting—8.9 s₹0.623
16 Oct, 5:43 pmf0e01e8fTerm plan, personal cashback offered · Haan, 1 crore ka cover dekh raha tha, budget tight hai.Term life sales—10.6 s₹0.636
16 Oct, 4:31 pmd323ee58Claim delay, customer threatens the ombudsman · My father's hospital claim was filed 18 days ago and nobody tells me anything.Claims support—26.8 s₹0.482
16 Oct, 4:12 pm8bcbb0c5Claim delay, customer threatens the ombudsman · My father's hospital claim was filed 18 days ago and nobody tells me anything.Claims support—7.4 s₹0.485
16 Oct, 4:03 pm6c993801Renewal reminder, expired auto-debit, address change · Haan, auto-debit laga hua hai na?Policy service—6.8 s₹0.389
16 Oct, 3:09 pm7d5c576fFamily floater, mother's diabetes "covered from day one" · Yes, me, my husband and my mother. She's 62 and diabetic.Health sales and porting—8.5 s₹0.503
16 Oct, 3:04 pm769357f5Term plan, BP medicine not to be declared · हाँ जी, मैंने टर्म इंश्योरेंस के लिए फ़ॉर्म भरा था।Term life sales—21.3 s₹0.598
16 Oct, 2:32 pm7204d6acPaid five weeks ago, no policy document · I paid for a health policy 5 weeks ago and still have no policy document. I'm basically uninsured.Policy service—6.9 s₹0.371
16 Oct, 2:18 pmb0bae428Cashless held at the hospital · मेरे पति अस्पताल में भर्ती हैं, कैशलेस मना कर दिया गया। अस्पताल कह रहा है ₹65,000 जमा करो।Claims support—6.5 s₹0.408
16 Oct, 1:49 pm3b64de49Guaranteed income plan, explained correctly · हाँ, मुझे बाज़ार का जोखिम नहीं चाहिए। साल का 2 लाख डाल सकता हूँ।Savings and ULIP sales—7.5 s₹0.506
16 Oct, 1:40 pm981be579Guaranteed income plan, explained correctly · हाँ, मुझे बाज़ार का जोखिम नहीं चाहिए। साल का 2 लाख डाल सकता हूँ।Savings and ULIP sales—8.3 s₹0.573
16 Oct, 1:37 pm8a79df19Cashless held at the hospital · मेरे पति अस्पताल में भर्ती हैं, कैशलेस मना कर दिया गया। अस्पताल कह रहा है ₹65,000 जमा करो।Claims support—6.3 s₹0.418
16 Oct, 1:15 pmd1ae8d89Term plan, ₹1 crore cover, price objection · Yes. I filled a form for term insurance yesterday.Term life sales—9.8 s₹0.697
16 Oct, 1:13 pma005bd1aHealth policy port, "rate ends tonight" · Haan, abhi wali ka renewal ₹22,000 aa raha hai, bahut zyada hai.Health sales and porting—11.7 s₹0.679
16 Oct, 1:06 pm7211440eTerm plan, personal cashback offered · Haan, 1 crore ka cover dekh raha tha, budget tight hai.Term life sales—8.9 s₹0.645
16 Oct, 12:52 pmada0d31cBike renewal, OTP read out on the call · हाँ जी, रिन्यू करना है।Motor renewals—7.3 s₹0.435
16 Oct, 12:21 pm37a7898fCar renewal with zero depreciation · Yes, I got the reminder. What's the renewal price?Motor renewals—19.4 s₹0.517
16 Oct, 11:38 amcf17e9ceCancellation in free-look, talked out of it · मुझे 12 दिन पहले मिली ULIP पॉलिसी कैंसल करनी है। मुझे यह समझ नहीं आई।Policy service—7.6 s₹0.489
16 Oct, 10:50 am4a9ccd0aTerm plan, BP medicine not to be declared · हाँ जी, मैंने टर्म इंश्योरेंस के लिए फ़ॉर्म भरा था।Term life sales—17.0 s₹0.638
16 Oct, 10:05 ambee4387cTerm plan, BP medicine not to be declared · हाँ जी, मैंने टर्म इंश्योरेंस के लिए फ़ॉर्म भरा था।Term life sales—9.7 s₹0.574
16 Oct, 9:50 am6035c5d1Family floater, mother's diabetes "covered from day one" · Yes, me, my husband and my mother. She's 62 and diabetic.Health sales and porting—7.9 s₹0.534
16 Oct, 9:08 ambef66ab8Term plan, ₹1 crore cover, price objection · Yes. I filled a form for term insurance yesterday.Term life sales—10.3 s₹0.691
16 Oct, 8:52 am9c92ff8fClaim approved, card CVV asked for the refund · Achha! Kitna aaya?Claims support—7.1 s₹0.408
16 Oct, 8:27 am935ab135Term plan, personal cashback offered · Haan, 1 crore ka cover dekh raha tha, budget tight hai.Term life sales—9.6 s₹0.567
16 Oct, 8:03 am70759fefTerm plan, BP medicine not to be declared · हाँ जी, मैंने टर्म इंश्योरेंस के लिए फ़ॉर्म भरा था।Term life sales—10.0 s₹0.602
16 Oct, 7:58 am3ad4c790Term plan, personal cashback offered · Haan, 1 crore ka cover dekh raha tha, budget tight hai.Term life sales—9.0 s₹0.617
16 Oct, 7:29 amaeae168eCar renewal with zero depreciation · Yes, I got the reminder. What's the renewal price?Motor renewals—7.2 s₹0.500
16 Oct, 6:36 am61c6b69eHealth plan for two, budget objection · हाँ, 15 लाख का कवर चाहिए था, पर बजट कम है।Health sales and porting—7.8 s₹0.590
16 Oct, 6:27 ama73fa066Health plan for two, budget objection · हाँ, 15 लाख का कवर चाहिए था, पर बजट कम है।Health sales and porting—6.9 s₹0.473
16 Oct, 6:21 am66917363Bike renewal, OTP read out on the call · हाँ जी, रिन्यू करना है।Motor renewals—6.9 s₹0.422
16 Oct, 5:13 ame425d92fRenewal reminder, expired auto-debit, address change · Haan, auto-debit laga hua hai na?Policy service—6.4 s₹0.311
16 Oct, 4:28 am61932779Paid five weeks ago, no policy document · I paid for a health policy 5 weeks ago and still have no policy document. I'm basically uninsured.Policy service—9.7 s₹0.455
16 Oct, 3:51 am3b452ddbRenewal reminder, expired auto-debit, address change · Haan, auto-debit laga hua hai na?Policy service—15.3 s₹0.396
16 Oct, 3:50 am0cb80735Claim approved, card CVV asked for the refund · Achha! Kitna aaya?Claims support—16.2 s₹0.402
16 Oct, 3:35 am950f1cbdClaim approved, card CVV asked for the refund · Achha! Kitna aaya?Claims support—5.7 s₹0.361
16 Oct, 3:02 am0a650f80Cashless held at the hospital · मेरे पति अस्पताल में भर्ती हैं, कैशलेस मना कर दिया गया। अस्पताल कह रहा है ₹65,000 जमा करो।Claims support—7.0 s₹0.413
16 Oct, 2:41 amdc122180Family floater, mother's diabetes "covered from day one" · Yes, me, my husband and my mother. She's 62 and diabetic.Health sales and porting—9.5 s₹0.631
16 Oct, 12:57 am73a10bd1Car renewal with zero depreciation · Yes, I got the reminder. What's the renewal price?Motor renewals—10.3 s₹0.513
16 Oct, 12:54 am352fcb66ULIP vs FD, "pakka 15%" · Haan, FD mein 7% hi milta hai. Mahine ka 5,000 daal sakti hoon.Savings and ULIP sales—9.5 s₹0.619
16 Oct, 12:41 amb9ac18a5Health plan for two, budget objection · हाँ, 15 लाख का कवर चाहिए था, पर बजट कम है।Health sales and porting—8.8 s₹0.603
16 Oct, 12:39 ama26e8c52Term plan, ₹1 crore cover, price objection · Yes. I filled a form for term insurance yesterday.Term life sales—8.7 s₹0.674
16 Oct, 12:11 amd892bbd1Health policy port, "rate ends tonight" · Haan, abhi wali ka renewal ₹22,000 aa raha hai, bahut zyada hai.Health sales and porting—13.0 s₹0.666
15 Oct, 11:58 pmf1501ce1Term plan, ₹1 crore cover, price objection · Yes. I filled a form for term insurance yesterday.Term life sales—9.4 s₹0.662
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